Haill.ai is a contactless health monitoring platform that uses your device’s camera and AI to provide general health insights. It is not a substitute for professional medical advice, diagnosis, or treatment.

You must be at least 18 years old or have legal authorisation to use Haill.ai on behalf of a minor.

All measurements and chat logs are securely stored on your device and on Haill.ai’s encrypted servers. Haill.ai staff do not have access to your personal data, onboarding information, or chat logs.

Yes, Haill.ai fully complies with GDPR and HIPAA regulations. Your data is collected only with your explicit consent and is protected by robust security measures.

You must use Haill.ai only for its intended purpose, follow the setup and usage guidelines, and consult a healthcare provider for any critical health decisions.

Some features of Haill.ai require a paid subscription. Subscription fees are billed regularly, and you will be notified of any changes.

Cancellation requests are effective upon confirmation by Haill.ai. Access to subscription services will remain available until the end of the current billing cycle, after which paid features will be deactivated. For any questions or further assistance regarding your cancellation or account status, please contact our support team at info@haill.ai

Haill.ai supports a range of devices with different camera resolutions and processing capabilities. For optimal performance, check the hardware requirements and follow device-specific setup guides.

You can contact Haill.ai support via email, live chat, or the support portal. Support hours and expected response times are provided in our documentation.

Yes, Haill.ai may update these Terms at any time. The latest version will always be posted on the platform. Continued use of Haill.ai means you accept any changes.

Haill.ai may suspend or terminate your access to the platform immediately if you breach the Terms or if necessary to protect the platform’s integrity or security.

For any questions or concerns, please contact us at:

Email: info@haill.ai
Address: Building 3, “North London Business Park”, Oakleigh Road South, London, N11 1GN

Haill.ai: Health insights you control, privacy you can trust.